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Your Comments Please

Kindly respond to the following as they may apply to you:

    Excellent Good Fair Poor
Initial Contact with firm i) telephone
ii) other
Provision of care in a professional and personal manner at arrangement conference
Provision of information to assist in decision-making
Staff appearance
Courtesy of staff
Facilities of the firm
Preparation and appearance of the deceased
Funeral director's attention to detail throughout all aspects of the funeral
Overall satisfaction

Your contact with us originated because of:

Serving your family previously   An advertisement
Our reputation A previous contact with staff member
A recommendation   Our location
Other; please indicate : Our web site

    Yes No
Did you receive adequate information to make your casket selection?
Did the funeral director make you aware of our i) reception centre?
ii) bereavement library?

Complete this section if you wish information on :

Pre-arrangements
Please contact by Phone Mail
* First Name :
* Last Name :
Mailing Address :
 
City :
Province :
Postal Code :
Telephone : Ex: (613) 555-1234
Email :
Comments :
Your comments are important and appreciated, be it praise or constructive criticism.